We accept returns within 30 days of purchase. Items must be unworn, in original packaging, and accompanied by a receipt. Refunds will be issued to the original payment method.
Shipping Policy:
1. Shipping Destinations:
We currently ship within India. We do not offer international shipping at this time.
2. Shipping Methods:
All orders are processed within [1-2] business days. We offer the following shipping methods within India:
- Standard Shipping: Delivery within [5-7] business days.
- Express Shipping: Delivery within [2-3] business days.
Please note that these delivery times are estimates and actual delivery may vary based on your location and local courier services.
3. Shipping Charges:
- Standard Shipping: Free for orders over [INR XXXX]. For orders below [INR XXXX], a flat shipping fee of [INR XXX] will be applied.
- Express Shipping: Available at an additional cost, calculated at checkout based on the total weight of your order.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package’s progress.
5. Delivery Issues:
Please ensure that you provide accurate and complete delivery information when placing your order. We are not responsible for lost or undelivered packages due to incorrect shipping addresses provided by customers.
If you encounter any issues with your delivery, please contact our customer support team at [customer support email] with your order number, and we will assist you in resolving the problem.
6. Delayed or Lost Packages:
In the rare event that your package is delayed or lost during transit, please contact us immediately. We will work with the courier company to locate your package or send a replacement if necessary.
7. Shipping Holidays:
Please note that our shipping partners observe national holidays. Shipments might be delayed during these holidays.
8. Pre-Orders:
If your order includes items on pre-order, the entire order will be shipped once all items are in stock. If you wish to receive the in-stock items sooner, please place separate orders.